Blue-collar Worker Management

At the end of the training blue-coller workes will:

Understand their role within the organization
Learn what should be done in order to support higher management's vision, strategy and goals.
What should be done to clear communication difficulties and correctly communicate with blue-collar workers.
Learn how can their team focus on goals and what they can do to develop team spirit within their team.
Learn how they can convert their team-mates' motivitations to positive performance.
Be informed about what can be done to provide excellent service for external and internal customers.
Experience things to do for a creative, self learning and problem solving company.

Solution for communication problems with production workers and managers will be searched
Content development for managers to operate enterprise information management for low-level workers
Developing specific content in regard to blue-collar workers' understanding level and problems.
Management skills training for blue-collar worker managers.
Methods for them to understand management letters correctly and resolving communication problems.

Efficient communication and representation management
- Tone, expressions and wording
- Posture, meeting layouts and distances
- Gestures, facial expressions and other nonverbal communication hints
  - Understanding behaviour models
  - Understanding behaviour models of blue-collar workers and managers
- Developing managerial skills about efficient team management
  - Delegation
- - How to motivate?
  - Sustainability of motivation
  - Remuneration
Giving correct feedback
- - Collection of information for performance monitoring and feedback
  - Creating synergy and creative teams.